PLEASE NOTE - EU Sales above 150 EURO. - Purchaser in the EU will be liable for any VAT and import duties on delivery, at the rate set by their own country.
Terms and Conditions
1. General
We reserve the right to change these Terms and Conditions at any time. Any changes will take effect when posted on our website, www.nuts4wheels.com. By continuing to purchase our Products after changes are posted, you agree to the latest version of these Terms and Conditions.
All Products must be installed by a qualified professional who has the necessary training and expertise. Please refer to the Safety Instructions available on our website, or the link provided with your product packaging. If you cannot locate these instructions, please contact us before using the Products, and we will provide you with a copy.
If you are purchasing Products on behalf of a business, you confirm that you have the authority to bind that business.
We will not supply our Products if you are in the United States of America, Canada, or any United States territory.
To comply with the General Safety Product Regulations (GSPR), we maintain a full technical document for each product. A copy of this document will be provided to relevant authorities upon request.
We ensure our Products comply with GPSR, CE marking, and other applicable EU Directives. Our EU Responsible Person for GPSR Product Safety Compliance is EU Compliance Partner. For additional safety instructions, including instructions in other languages, please visit instructions.nuts4wheels.com. If you have any questions or concerns, please contact us at info@nuts4wheels.com or call +44 (0)1363 775361.
2. Order Process
Before placing an order, please review the measurements and diagrams on our website, www.nuts4wheels.com, or on our online marketplace listings (e.g., eBay, Amazon).
You are responsible for ensuring that the Products (including wheels) will fit your vehicle. Products must be installed by a qualified professional who can confirm compatibility, ensure compliance with local regulations, and verify proper fitment.
A qualified professional should test-fit the Products to ensure adequate clearance for brakes, suspension, bodywork, and hub/spigot depth. Bodywork modifications, suspension adjustments, and/or wheel spacers may be required for safe fitment. If you are unsure, consult your professional installer or local regulatory bodies before using the Products.
Your vehicle must comply with all local legal requirements and regulations for public road use. If you are unsure, please seek advice from a qualified professional or local authorities.
All orders are subject to our acceptance. Payment processing or receiving an order confirmation email does not constitute acceptance. Your order is accepted once we have confirmed it as described in these Terms and Conditions.
3. Trade Sales
If you are a trade customer or reseller, you confirm that you have the knowledge and resources to ensure that the Products you purchase from us are resold safely and in compliance with all relevant laws. This includes, but is not limited to:
• Providing appropriate safety information and instructions to your customers.
• Verifying that the Products meet all local regulations and legal requirements for public road use.
• Not modifying or selling the Products in a way that compromises their safety or compliance.
• Not selling the Products for any unsuitable application or purpose.
• Not supplying our Products to customers located in the United States of America, Canada, or any United States territory.
You agree to indemnify us against any claims, damages, or liabilities arising from your failure to meet these obligations.
4. Delivery, Risk, and Title
We will fulfil your order within 30 days unless we agree on a different timeframe.
Risk in the Products passes to you upon delivery.
Ownership of the Products passes to you once we receive full payment, including any delivery charges.
5. Price and Payment
The price of the Products will be as quoted over the phone, on our website, or on marketplace listings, unless there is an error. If we discover an error, we will contact you as soon as possible to confirm the correct price or give you the option to cancel the order.
All prices include VAT (where applicable) but exclude delivery charges unless stated otherwise.
Payment can be made by credit/debit card, PayPal, bank transfer, or an online marketplace payment method. If we cannot fulfil your order due to stock issues, we will issue a full refund.
6. Consumer Rights (For Consumers Only)
If you are purchasing as a consumer, you may cancel your contract within 14 days, starting from the day after you receive the Products. We will provide a full refund.
To cancel, please inform us in writing. You must return the Products to the address listed at the start of these Terms and Conditions, in the same condition as received, at your own cost and risk. You must take reasonable care of the Products while they are in your possession. Failure to do so may allow us to seek compensation.
7. Warranty – Wheels
We warrant that any wheels purchased from us are of satisfactory quality and fit for the purposes for which such Products are commonly supplied, provided they are correctly installed and used under normal driving conditions.
To initiate a warranty claim, contact us at info@nuts4wheels.com or call +44 (0)1363 775361, providing proof of purchase and detailed information about the issue.
This warranty does not apply if the wheels are:
• Modified in any way after purchase.
• Mishandled or cared for negligently (e.g., cleaned with acid-based cleaners).
• Damaged by a road hazard or heavy impact.
• Used on a vehicle for which they are not suitable (e.g., exceeding the maximum load rating, insufficient brake or arch clearance).
• Used beyond normal driving conditions (e.g., competition, off-road, motorsport).
• Installed on a modified vehicle where the modification contributed to the damage.
• Not fitted by a qualified professional.
• Used for an unsuitable application.
• Incorrectly fitted or fitted to a vehicle they do not properly fit.
We provide a 12-month warranty that the wheels are free from defects in materials and workmanship. If, after investigation, a wheel is found to be defective in terms of coating or structure, we will replace or repair it free of charge. This does not include the cost of returning the wheels for inspection.
8. Warranty – Other Products
We warrant that any other Products purchased from us are of satisfactory quality and fit for their common purposes.
To initiate a warranty claim for other Products, contact us at info@nuts4wheels.com or call +44 (0)1363 775361, providing proof of purchase and details about the issue.
This warranty does not apply if the Products are:
• Modified in any way after purchase.
• Mishandled or cared for negligently (e.g., cleaned with acid-based cleaners).
• Damaged by a road hazard or heavy impact.
• Used on a vehicle that exceeds its maximum load-bearing capacity.
• Used beyond normal driving conditions (e.g., competition, off-road, motorsport).
• Not installed or fitted by a qualified professional.
• Fitted with an incorrect thread pitch, length, or torque setting.
• Used for an unsuitable application.
• Incorrectly fitted or fitted to a vehicle they do not properly fit.
9. Liability and Indemnity
Products must be installed by a qualified professional. If they are not, you use the Products at your own risk. We accept no liability for any issues resulting from improper installation by unqualified individuals, and no claims for damages can be made against us in such cases.
Our maximum liability for any losses you suffer is limited to the purchase price of the Products and any foreseeable losses arising directly from our breach. We are not liable for indirect or consequential losses (such as loss of income, business, profits, or contracts).
Nothing in these Terms and Conditions limits our liability for death or personal injury caused by our negligence, or for any matter for which it would be illegal to exclude our liability.
Other than the warranties expressly provided, all other warranties are excluded to the fullest extent permitted by law.
We take reasonable steps to keep your order and payment details secure. However, you provide such information at your own risk, and we are not liable for unauthorized access unless caused by our negligence.
10. Events Outside Our Control (Force Majeure)
We are not liable for any failure to perform or delays caused by events outside our reasonable control, including but not limited to:
• Strikes, lock-outs, or other industrial action.
• Fire, explosion, storms, floods, earthquakes, epidemics, or other natural disasters.
• Impossibility of using transportation services.
• Impossibility of using telecommunications networks.
• Government acts, decrees, regulations, or restrictions.
Our performance is suspended for the duration of the Force Majeure event. We will do our best to end the event or find a way to continue fulfiling our obligations.
11. Miscellaneous Provisions
• The contract between us is governed by the laws of England and Wales. This applies regardless of where you are located, except where local laws dictate otherwise. Any disputes will be resolved exclusively in the courts of England and Wales. The contract is concluded in English.
• You may not assign or transfer your rights or obligations under these Terms and Conditions without our written consent.
• We may transfer, assign, novate, or subcontract our rights or obligations under these Terms and Conditions to a third party.
• If any part of these Terms and Conditions is found to be invalid, unlawful, or unenforceable, that part will be considered removed, and the remaining parts will remain in effect.
• No person other than the parties to this contract has any right to enforce any of its terms.
• If we do not insist on strict performance of your obligations, or fail to exercise our rights or remedies, this does not mean we have waived our rights or remedies. No waiver is effective unless stated in writing.
• Any notice or communication must be in writing. Notices to you will be sent to the address or email you provided. Notices to us must be sent to Nuts4wheels LTD T/A Nuts4wheels, Nutsforwheels, Pluset or ETPLUS The Wheel House, Marsh End, Lords Meadow Industrial Estate, Crediton, Devon, EX17 1DN, or to info@nuts4wheels.com if we agree to accept electronic notices.
• Notices delivered personally are deemed received when delivered. Notices sent by pre-paid first-class post or recorded delivery are deemed received at 9 am on the second working day after posting (excluding weekends and bank holidays). Notices by email are deemed received at the time of sending, provided no delivery error is received.
• These Terms and Conditions, and any documents referred to within them, constitute the entire agreement between us relating to the subject matter. No oral representations form part of the contract. Any previous agreements or understandings are superseded by these Terms and Conditions.
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